Overview
For customers in the European Union, cancellation and withdrawal rights for digital services are governed by applicable consumer protection laws, including EU Directive 2011/83/EU where applicable. Any exception to the 14-day withdrawal right for digital content or services applies only when the relevant legal requirements are met.
GPS Tracking TR provides digital GPS tracking services and subscription plans. After a successful payment, subscription access is configured according to the plan purchased and the information provided at checkout.
Please review your selected plan, subscription duration, and applicable terms before completing your purchase.
Refund requests are reviewed individually in accordance with the applicable refund policy and consumer protection laws. Access to digital services does not automatically eliminate any statutory cancellation or refund rights.
Refunds
Please contact us if you believe you were charged incorrectly, purchased the wrong plan, or experienced a problem with your subscription activation.
To help us review your request, include your order details, purchase date, and the email address used during checkout. Do not send your password.
Refund requests
Refund eligibility depends on the circumstances of the purchase, the service provided, and applicable law. Approved refunds are returned through the original payment method where possible. Processing times may vary by payment provider.
Subscription access
If your payment was successful but your GPS tracking account was not activated or your subscription details appear incorrect, contact our support team so we can investigate.
Subscription Support
If you experience login issues, incorrect subscription limits, or an unexpected expiry date, contact support with your order number and account email. We will review the issue and help where possible.
Need help?
Contact us at support@gpstracking.com.tr for assistance with subscriptions, payments, or refund requests. You can also visit our FAQs.